Code of Business Ethics
Introduction by the Chairman
As a registered UK company, Elexadent Ltd and its Directors are committed to providing an effective service to our clients while complying with all relevant legislation and regulations. We take our responsibility towards our clients seriously and aim to maintain the highest standards of practice in all our work.
Our company is accountable to our clients through their agreements and contracts with us. We aim to conduct our business affairs responsibly and transparently, and to deal fairly and openly with all stakeholders.
This code of ethics outlines our core values and how we apply them in our business dealings. We strive to uphold the principles of integrity, professionalism, and respect in all our interactions, and to act with honesty and integrity at all times.
We are committed to continuous improvement and welcome feedback from our clients and partners. Thank you for choosing Elexadent as your partner, and we look forward to continuing to serve you with excellence.
Maz Zeina MSc. Commercial Director
Date: 11th May 2023
Management Commitment
Empowering Elexadent's Future: Our Management Commitment
At Elexadent, we are committed to driving the future business development of our company through innovative practices that place our clients, employees, suppliers, the community, and our shareholders at the forefront of our operations.
To ensure that we stay true to our values and commitments, Elexadent has appointed a non-executive independent advisor who is responsible for conducting independent reviews of our stakeholder groups. Through an assessment process, the advisor verifies that our practices are in conformity with the highest ethical standards.
We have identified five principal constituents with whom we have a responsibility: Clients, Employees, Suppliers, the Community, and our Shareholders. As a UK-registered company, Elexadent pledges to conduct its affairs in accordance with all relevant legislation while maintaining the highest standards of practice in all our work and dealings with those outside the company.
We are committed to upholding our core values of accountability, responsibility, and transparency in our business dealings and intend to apply these values in all aspects of our operations.
Code of Business Ethics
Elexadent treats its subscribers and others for whom it provides services with respect.
- We Seek to be honest and fair in our relationships;
- Seek to provide standards of agreed service;
- Take all reasonable steps to ensure that reports, training and other services we provide are of a high quality;
- Treat all complaints seriously;
- Treat all corporate and personal information confidentially
Elexadent values its staff highly and respects their dignity and rights.
- We will be open and honest with our staff;
- Provide clear and fair terms of employment;
- Provide clean, healthy, safe and secure working conditions;
- Have a fair remuneration policy;
- Strive for equal opportunities;
- Encourage staff to develop skills and progress in their careers;
- Do not tolerate any harassment of our staff of any kind;
- Do not discriminate on any grounds other than the ability to work effectively;
- Only employ those who are eligible to work;
Elexadent treats its suppliers with respect.
- We Seek to be honest and fair in our relationships with suppliers including those from whom we commission work;
- Pay suppliers in accordance with agreed terms;
- Have a policy not to offer, pay or accept bribes or substantial favours;
- Encourage suppliers to abide by the principles of our code;
- Aim to procure goods and services from those demonstrating good ethical practice.
Elexadent seeks to be a good corporate citizen.
- We will make sure that there is a clear public benefit in our programmes;
- Seek to be sensitive to our landlord’s and the local community’s needs;
- Try to protect and preserve the local environment;
- Endeavour to support ethical trade in our purchasing practices.
Elexadent is accountable to the shareholders for the use of their funds.
- We make available financial reports to our shareholders that are accurate and timely and give a fair understanding of the current and future prospects of the organisation;
- Communicate honestly our policies, achievements and prospects.
- When appropriate, invest financial resources in ethical funds;
- Aim to protect Medontic funds, manage risks;
This code will be given and explained to all staff, including those who are temporary or on contract.
They will be expected to work within its letter and spirit.
If advice on the code’s contents and application are required, the Directors should be asked.
Elexadent confirms its conformance with both the GDPR and Children code in the processing of personal data during. This can be confirmed during the processing of all orders as part of the design of the Elexadent website.
This code is also explained to all our staff, including those who are on temporary or permanent contract. They will be expected to work within these codes.
If advice on the code’s contents and application are required, the Directors should be contacted.