Dr Margarita Kapsazova, Shawlands Dental Care

Dr Margarita Kapsazova, Shawlands Dental Care

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I purchased a spare part for my Ionyx EMS Endomotor in 2014 from Elexadent. I was advised on what part I needed and it was the right one. I found the company contact details online after a long search among over 10 other UK suppliers who had not been able to identify what part I needed , or supply for the brand I was looking for. Recently I had an issue with my endomotor again and contacted Elexadent in this regards. They assessed the part which appeared to be the problem and arranged a free replacement. On all occasions while interacting with them I received a reply within an hour after I had emailed them even late evenings and on weekend days. Sending the spare part to France for assessment and replacement with new one posted back to me took only a week. I was kept up to date with regular emails.I am very impressed with the efficiency and level of customer care that Elexadent provides. I am an associate dentist at present. After this experience I would go ahead with confidence and purchase my equipment from Elexadent should I move on to be a principal one day. Dr Margarita Kapsazova, Shawlands Dental Care, Glasgow