Faq
FAQ
You can place an order by calling us at our phone number, sending us an email, or using the online order form on our website.
You can order dental spare parts by visiting our website and using the search function to find the specific part you need. It is best to have the part number on hand to ensure you order the correct part.
If you don’t know the part number, you can try searching for the part by using keywords related to the part, such as the equipment’s brand, model number, or description of the part.
Yes, you can also order dental spare parts over the phone by calling our customer service team. They will assist you in finding the correct part and placing your order.
It is important to check the compatibility of the spare part with your equipment before ordering. You can do this by checking the equipment’s user manual or by contacting the manufacturer. If you are unsure, you can also contact our customer service team for assistance.
We accept a variety of payment methods, including credit cards, debit cards, PayPal, and bank transfers. The available payment options will be presented during the checkout process.
The delivery time for spare parts orders can vary depending on the availability of the part and the shipping method chosen. We aim to process and dispatch orders within 1-2 business days. You can check the estimated delivery time during the checkout process.
We offer shipping to customers worldwide. Shipping costs and delivery times will vary depending on your location and the size and weight of the items you are ordering. We will provide you with a shipping quote when you place your order.
Yes, we offer warranties on all of our products. The length and terms of the warranty will vary depending on the specific product. Please contact us for more information on the warranty for a particular product.
We offer technical support for all of the equipment we sell. You can call us, email us, or use the online form on our website to request technical support. Our technicians will work with you to troubleshoot and resolve any issues you are experiencing.
Yes, we offer equipment installation and training services for all of the equipment we sell. Our technicians will come to your office to install and set up the equipment, and provide training to you and your staff on how to use it properly.
Yes, we accept returns for products that are in new and unused condition. The return must be requested within 30 days of the purchase date, and the customer is responsible for any return shipping costs.
Yes, we offer financing options for our equipment. Please contact us for more information on the financing options available.
You can request a service call by filling out the form on our website, or by calling us at our phone number. Please provide as much detail as possible about the issue you are experiencing with your equipment, and include any relevant images or documentation.
The length of time it takes to complete a service call will vary depending on the issue and the type of equipment. Our technicians will provide you with an estimated time frame when you schedule the service call.
FAQ and answers about dental engineers' charges to the dentist?
Dental engineers are professionals who specialize in the design, installation, maintenance, and repair of dental equipment, including chairs, lighting, and other machinery used in dental practices.
Dental engineers typically charge for their services based on an hourly rate, plus the cost of any materials and parts needed to complete the job. Some may also offer flat-rate pricing for certain services or projects.
The hourly rate for dental engineers can vary depending on the specific services needed and the geographic location of the dental practice. However, on average, dental engineers charge between £75 to £150 per hour.
Some dental engineers may charge a call-out fee, particularly if the practice is located outside of their normal service area. The call-out fee typically covers the cost of travel and time spent on-site and can range from £50 to £150.
Dental engineers may charge additional fees for emergency or after-hours services, as well as for any specialized equipment or tools needed to complete the job. It is important to discuss any potential additional charges with the dental engineer upfront.
Yes, dental engineers can typically provide cost estimates for their services based on specific job requirements. It is important to request a detailed estimate that includes all costs associated with the job to avoid any unexpected charges.
Yes, many dental engineers offer guarantees or warranties on their work, particularly for installation and repair services. The length and terms of the warranty can vary depending on the specific job and the dental engineer’s policies.
FAQ - Becoming a Distributor or Reseller of our Products
To become a distributor or reseller of our products, we require you to complete our supplier application form. This form will provide us with important information about your company, including your company name, address, and contact details.
We typically look for partners who have a strong track record in the industry, a solid financial standing, and a commitment to providing excellent customer service.
The time it takes to become a partner will depend on how quickly you can complete our supplier application form and how long it takes for us to review your application. We typically review applications within 7-10 business days.
We offer a wide range of Dental equipment, implants, spare parts and servicing for the dental practice. Please visit our website or contact us directly for more information on our products.
Yes, we offer support to our partners in various ways, including marketing and sales support, training and education, and technical support. We work closely with our partners to ensure they have the tools and resources they need to be successful.
Please feel free to reach out to us via email or phone. Our contact information is available on our website, and we will be happy to answer any questions you may have.
FAQs and answers related to the Dentium SuperLine II implants and their advantages
Dentium SuperLine II implants are designed with prosthodontics, periodontics, and minimalistic principles in mind, providing superior bone preservation and implant stability. They also feature a unique surgical kit with short drills for posterior areas and long drills with optional drill stops for anterior areas.
Dentium SuperLine II has been in use for 15 years, with clinical evidence supporting its superior performance and high success rate. The implants are designed with a unique S.L.A. surface that promotes osseointegration and bone preservation.
Dentium SuperLine II implants use a single abutment connection for all implant diameters, including both SuperLine and IMPLANTIUM implants. Additionally, one abutment screw is used for all abutments and fixture platforms, making them interchangeable and easy to use.
No, Dentium SuperLine II implants do not require bone tapping because they feature three cutting flutes from the apical to coronal aspect of the implant. This unique design allows for optimal bone preservation and minimal bone removal.
Dentium SuperLine II implants feature a dual abutment stability design, with an abutment on both the top and bottom of the implant connection. This unique design provides greater implant stability and enhances the overall performance of the implant system.
Dentium SuperLine II implants are designed for simplicity and predictability based on clinical evidence. However, as with any implant system, proper training and experience are essential for optimal results. It is recommended that clinicians receive appropriate training before using Dentium SuperLine II implants.
